NVIDIA and Amdocs Carry Customized Generative AI to Telco Trade

The telecommunications {industry} — the spine of at the moment’s interconnected world — is valued at a staggering $1.7 trillion globally, in keeping with IDC.

It’s a large operation, as telcos course of lots of of petabytes of information of their networks every day. That magnitude is just growing, as the whole quantity of information transacted globally is forecast to develop to greater than 180 zettabytes by 2025.

To satisfy this demand for knowledge processing and evaluation, telcos are turning to generative AI, which is enhancing effectivity and productiveness throughout industries.

NVIDIA introduced an AI foundry service — a set of NVIDIA AI Basis Fashions, NVIDIA NeMo framework and instruments, and NVIDIA DGX Cloud AI supercomputing and providers — that provides enterprises an end-to-end answer for creating and optimizing customized generative AI fashions.

Utilizing the AI foundry service, Amdocs, a number one supplier of software program and providers for communications and media suppliers, will optimize enterprise-grade massive language fashions for the telco and media industries to effectively deploy generative AI use instances throughout their companies, from buyer experiences to community operations and provisioning. The LLMs will run on NVIDIA accelerated computing as a part of the Amdocs amAIz framework.

The collaboration builds on the beforehand introduced Amdocs-Microsoft partnership, enabling service suppliers to undertake these purposes in safe, trusted environments, together with on premises and within the cloud.

Customized Fashions for Customized Outcomes

Whereas preliminary purposes of generative AI used broad datasets, enterprises have develop into more and more targeted on growing customized fashions to carry out specialised, industry-specific abilities.

By coaching fashions on proprietary knowledge, telcos can ship tailor-made options that produce extra correct outcomes for his or her use instances.

To simplify the event, tuning and deployment of such customized fashions, Amdocs is integrating the brand new NVIDIA AI foundry service.

Outfitted with these new generative AI capabilities — together with guardrail options — service suppliers can improve efficiency, optimize useful resource utilization and flexibly scale to satisfy future wants.

Amdocs’ World Telco Ecosystem Footprint

Greater than 350 of the world’s main telecom and media firms throughout 90 nations reap the benefits of Amdocs providers every day, together with 27 of the world’s prime 30 service suppliers, in keeping with OMDIA.(1) Powering greater than 1.7 billion day by day digital journeys, Amdocs platforms impression greater than 3 billion individuals around the globe.

NVIDIA and Amdocs are exploring a number of generative AI use instances to simplify and enhance operations by offering safe, cost-effective, and high-performance generative AI capabilities.

Preliminary use instances span buyer care, together with accelerating decision of buyer inquiries by drawing info from throughout firm knowledge.

And in community operations, the businesses are exploring methods to generate options to handle configuration, protection or efficiency points as they come up.

(1) Supply: OMDIA 2022 income estimates, excludes China.

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